Shipping policy

Shipping policy

- Free delivery from 6am-2pm everyday (Except for Sunday), no further than 15km

- Free delivery by Grab, Uber after 2pm, orders from 300.000 vnđ, Dist. 1, Dist. 3, Dist. 7

- Free 50% fee delivery by Grab, Uber after 2pm, orders from 200,000 vnđ, Dist. 1, Dist. 3, Dist. 7

- Free delivery after 2pm, orders from 600.000 vnđ, other dictricts, no further than 20km

- If you like to have full of order, please order 1 day before.

If your area is not listed above, please contact us prior so we can inform you the delivery charges.

Products such as Pies, Pasties and Sausage Rolls will be delivered frozen unless there is other request in the special instruction box.

Crumbs will try our best to deliver to you as early as possible, if there is urgent order or early delivery time you require please put it in the special instruction.  Again Crumbs will try to prioritize the special needs first, although there is no guarantee.


Crumbs want you to have an enjoyable experience from the time you place your order, to the time you’re eating our products. If a product is unsatisfactory please let us know and we will issue you a refund or replacement item. 


If you are not happy with our products or our service and can|t explain your concerns to the Delivery Man do not hesitate to write us. The email address to write is